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| Company
| Domain |
|---|---|
| Akamai | *.akamaihd.net, *.akstat.io, s.go-mpulse.net |
| Oracle | *.globalfoodsoft.com, *.restaurantlogin.com |
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| Company
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1. Introduction
Welcome to SeaWorld Burnham Fish Restaurant (“we,” “us,” “our”). Protecting your privacy is important to us. This policy explains how we collect, use, disclose, and safeguard your personal information when you visit our premises, use our services (such as online orders), or interact with us in other ways.
2. Information We Collect
We may collect the following categories of personal data:
Contact Information: Name, postal address, email address, and telephone number.
Order & Booking Details: Items ordered, reservation dates/times, payment method used, and billing information (not including full card details).
Payment Details: Partial payment information or tokens provided securely via third-party payment processors.
Device & Usage Data: IP address, device/browser type, and access times—captured via website analytics.
Marketing Preferences: Whether you’ve agreed to receive offers, newsletters, or communications from us.
3. Methods of Collection
We collect your data when you:
Make reservations or place orders online, in person, or via phone.
Subscribe to newsletters or participate in promotions.
Visit our website or engage with us online (e.g., social media interactions).
4. Purposes & Legal Basis
We use your personal information to:
Process and manage your orders and reservations.
Provide customer support and respond to inquiries.
Send updates, marketing content, and special offers (only if you’ve opted in).
Improve our services and website experience.
Comply with legal obligations, such as financial record-keeping or health & safety requirements.
Our lawful basis includes: performance of a contract, consent, legitimate business interests, and legal compliance.
5. Data Sharing
We may share your personal data with:
Payment Processors (e.g., Stripe, SumUp): To complete your payment securely.
IT and Analytics Providers: To host our website and analyze traffic.
Regulatory/Legal Authorities: When needed to comply with legal duties.
Service Providers: Such as email marketing platforms—but only when required to fulfill your requests.
6. Data Retention
We retain your personal data for as long as needed for operational, legal, tax, or accounting purposes. For example:
Order and payment records: typically retained for 6 years to comply with HMRC requirements.
Marketing data: until you withdraw consent or request deletion.
7. Your Rights
Under UK GDPR and UK data protection law, you have the right to:
Access the personal data we hold about you.
Correct inaccurate or incomplete information.
Request deletion or restriction of your data.
Object to certain types of data processing (e.g., direct marketing).
Withdraw your consent at any time.
Request data portability.
Lodge a complaint with the Information Commissioner’s Office (ICO).
8. Cookies & Tracking
Our website may use cookies and similar tools to:
Maintain your session and preferences.
Analyze site usage and performance.
You can manage cookie preferences within your browser. For specifics, see our separate [Cookie Policy].
9. Security Measures
We employ appropriate technical and organizational measures to protect your data—such as encrypted transmission (HTTPS) and access controls. While we work hard to safeguard your information, no method of internet transmission is 100% secure.
10. Children’s Data
We do not knowingly collect personal data from persons under the age of 16. If you believe we have done so, please contact us to request deletion.
11. Third‑Party Links
Our website or communications may include links to external sites. We are not responsible for their privacy practices—please review their policies before sharing any personal data.
12. Changes to This Policy
We may update this policy occasionally. The “Last updated” date below will indicate the most recent revision. We’ll notify you of significant changes, especially if your consent is required.
13. Contact Information
For questions or to exercise your privacy rights, please contact:
SeaWorld Burnham Fish Restaurant
22 High Street
Burnham SL1 7JH
Email: seaworldfishrestaurant@gmail.com
Phone: 01628661337
If you're dissatisfied, you may also contact the Information Commissioner’s Office (ICO) via ico.org.uk.
Last updated: 02/07/2025